How to Order / Purchase



We know your time is valuable, and that’s why ordering Biosensis products is a quick and simple experience. Order from us directly to receive prompt order fulfilment, technical support, and competitive pricing. 

 

Our warehouses are in Australia and the United States (US) for prompt worldwide delivery of in-stock antibodies and kits. 


We have three main avenues of purchase:


1. ONLINE

2. OFFLINE

3. OUR DISTRIBUTORS



1. ONLINE ORDERING


Search or browse our extensive catalog of products to easily order from your computer or mobile device! 


Website Orders 


This is the simplest and quickest way to purchase and provide order and delivery information. 

On any product page, simply click the “Add to Ice Bucket” button to transfer your desired product(s) into “My Ice Bucket” (shopping cart). 


You can create an account to save your details, sign up for our newsletter, and keep an order history, but it is not required to purchase. 


You can review and edit your Ice-Bucket anytime, and items will be saved until your ready to checkout. To purchase, navigate to the checkout page, fill out the details and place your order! You should receive a confirmation order via email.

 

E-Mail Orders


To place an order via email, please go to our contact page for our current contact email addresses. 

Please include: 


  • Your full name
  • Product(s) catalog number
  • Product(s) quantity
  • Delivery details 
  • Notification of payment method

 

2. OFFLINE ORDERING


Enjoy the personal touch with a one-on-one conversation? Just pick up the phone and give us a call! Our staff would be happy to take your order and explain payment methods. We take calls in the USA and Australia, and any calls received outside office hours will automatically redirect to our message bank. 


Our phone numbers are listed at the top of the page, or head over to the contact page. 

 

3. DISTRIBUTOR NETWORK


Biosensis has an extensive worldwide reach through our distributing partners that have helped our success, and on whom you can rely for quality service. 

 


**For faster order fulfilment, technical support, and competitive pricing it is better to order directly from Biosensis as we can ship worldwide! 




How to Pay




Payment Methods


Biosensis offers three principal payment methods: 

  1. Credit / Debit card
  2. Paypal
  3. Institutional Purchase Order

**PLEASE NOTE: FROM 1ST OCTOBER 2022, AUSTRALIAN BANKS WILL NO LONGER ACCEPT US$ CHECKS. 

 

1. CREDIT / DEBIT CARD


We accept Visa, MasterCard, Amex, and Discover. Payments made with credit / debit cards through the Biosensis website will be processed securely using the PayPal platform.
If you wish to pay an existing invoice using a credit / debit card please email 
[email protected]

 

2. PAYPAL


If you select to pay via PayPal in the checkout process, you will be automatically redirected to the PayPal website, where you can enter your credit card details, or log-in to your existing (optional) PayPal account. Please note that you must return to the Biosensis website to complete the transaction and order.

 

3. INSTITUTIONAL PURCHASE ORDER


In the checkout process, select the Purchase Order option and enter the purchase order number you have received from your university, research institution, or company. You can also attach a copy of your purchase order in the space provided. 

Payment can then be made by your institution using Wire Transfer or Credit Card.

 




Biosensis Banking Details: Wire Transfers 



The Biosensis bank account details for USD payments are as follows:

 

Bank Name: ANZ Bank

Bank Address: 100 Queen Street, Melbourne Victoria, 3000

Account Name: Biosensis Pty Ltd

BSB: 013-073

Account Number: 798256USD00001

Swift code: ANZBAU3M

 

The Biosensis bank account details for GBP payments are as follows:

 

Bank Name: ANZ Bank

Bank Address: 100 Queen Street, Melbourne Victoria, 3000

Account Name: Biosensis Pty Ltd

BSB: 013-073

Account Number: 798256GBP00001

Swift code: ANZBAU3M

 

The Biosensis bank account details for AUD payments are as follows:

 

Bank Name: ANZ Bank

Account Name: Biosensis Pty Ltd

BSB: 015-450

Account Number: 1513-67715

 

**PLEASE NOTE: PAYMENT METHODS OTHER THAN THE OPTIONS LISTED WILL INCUR ADDITIONAL CHARGES. THE ADDITIONAL FEES WILL DEPEND ON TRANSACTION METHOD USED.




Terms of Sale



WE NEVER SELL TO INDIVIDUALS, and WE ALWAYS CHECK AFFILIATIONS. All new accounts are subject to review. Business licenses or other proof of accreditation may be required before an order is approved. 

Biosensis Products are offered and sold for research purposes only; Purchaser has no express or implied authorization from Seller to use such Products for any other purpose, including, without limitation, in vitro diagnostic purposes, in foods, drugs, medical devices, or cosmetics for humans or animals or for commercial purposes. Purchaser shall not market, distribute, resell, or export Products for any purpose unless agreed to by Biosensis pty. ltd. in writing before the sale.

Biosensis will not, and cannot,  sell to private individuals or unlicensed or unsanctioned businesses. 

 

Biosensis will only sell to licensed RESEARCH INSTITUTES, UNIVERSITIES, PHARMACEUTICAL COMPANIES, DIAGNOSTICS COMPANIES, CONTRACT RESEARCH ORGANIZATIONS, Government agencies (e.g., National Institutes of Health, Centers for Disease Control and Prevention), Non-profit research organizations, Hospitals, medical research centers, Private research foundations, AND SIMILAR BUSINESSES LICENSED TO CONDUCT BIOLOGICAL OR CHEMICAL SCIENTIFIC RESEARCH. ALL PRODUCTS ARE FOR RESEARCH USE ONLY. They are NOT FOR DIAGNOSTIC USE, NOT FOR THERAPEUTIC USE, and not for HUMAN  USE OR CONSUMPTION. 
 

Biosensis has the right to cancel any purchase order and withhold delivery of goods if they believe the buyer is not making the purchase for their own account use or if they do not meet the business criteria mentioned above.

Product Application
Biosensis disclaims any liability for the use of its products in applications that have not been validated or tested. Approved applications are specified in the product information under the ‘Applications’ section or in the product insert. Customers who use the products for purposes other than those specified by Biosensis do so at their own risk and shall bear full financial responsibility for any resulting consequences or liabilities. Biosensis warrants its products only when used in accordance with the instructions provided in the product documentation.